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Service
Ironing
Dry Cleaning
Description
24/7 Support Center

We're here to
help you

Get instant answers to your questions and personalized solutions from our dedicated support team

2min
Avg Response
98%
Resolution Rate
24/7
Available

Choose your preferred
support channel

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Email Support

Detailed inquiries

support@gharit.com β†’
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Phone Support

Mon-Sun, 9AM-9PM

+91 882-8244-356 β†’
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Live Chat

Instant response

Start Chat β†’

Quick answers to
common questions

How do I schedule a pickup?

Scheduling a pickup is easy! Use our mobile app to select your preferred 2-hour time slot, or call us directly. Our delivery partner will arrive at your doorstep with a branded Gharit bag for your garments. Same-day pickup available for orders before 2 PM.

What areas do you currently serve?

We currently operate across all major Mumbai neighborhoods including Bandra, Andheri, Juhu, Powai, Worli, Lower Parel, and South Mumbai. Enter your pincode in our app for instant availability check. Expanding to Pune and Delhi NCR soon!

How can I track my order status?

Real-time tracking is available 24/7 through the Gharit app. Receive push notifications at every stage: Pickup β†’ Washing β†’ Ironing β†’ Quality Check β†’ Out for Delivery. You can also chat directly with your delivery partner for ETA updates.

What payment methods are accepted?

We accept all major payment methods: UPI (Google Pay, PhonePe, PayTM), credit/debit cards (Visa, Mastercard, RuPay), net banking, and cash on delivery. All digital payments are encrypted and PCI-DSS compliant for your security.

What is your cancellation policy?

Cancel or modify free before pickup. After pickup, changes depend on processing stage. Contact us immediately at +91 882-8244-356 or via app chat. If we've started processing, a nominal fee may apply. Your satisfaction is our priority.

Report an Issue

Experiencing problems? Fill out the form below and our technical team will resolve it within 24 hours.

Email Us

support@gharit.com

Call Us

+91 882-8244-356
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Pro tip: Include screenshots and your Order ID for faster resolution. Our average response time is under 2 minutes during business hours.